Our concierge last several visits was Ivy a real live person. The phone did not work ,as in there were no wires connected to it. bathroom had beard shavings of the previous occupant and the hair his blonde haired guest everywhere. Our Room was so disappointing- the SMELL was AWFUL I started looking around to see what might be causing it -and found filth -look at the head board now look down - it’s filthy- with food remnants ,etc the refrigerator Unit - pull it away from the wall it’s nasty. We understood no valet due to CV however the bell service brought our luggage to our room.
